Printer Service Training Courses Dates in California and New Jersey Set
Metrofuser Announces ServicePlus Training & Certification Courses Dates
Roselle NJ - February 10th, 2013 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced training dates for the repair/service of HP laser printers in March and April. These courses will count toward our factory certification training and will be held in Metrofuser training centers. More info
Seating is limited to 8 students so reserve your spot today!
Mon HP 4200/4300/4250/4350 Laser Printers
Tues NEW HP Network Printer Communications Details
Wed HP 4600/4650/5500 Laser Printers
Thur HP 9000/9050 Laser Printers
Fri HP 4014/4015/4515/M601/M602/M603 Laser Printers Details
April 8-12
Santa Ana, California Minutes from Disneyland
May 6-10
Roselle, New Jersey Minutes from NYC
Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, troubleshoot it, integrate it, migrate it, and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.
Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive skills needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors. More info
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
http://www.metrofuser.com/newsroom/2013/Training.htm
Our thought leaders share their expertise and unique industry insights.
Showing posts with label Printer Repair Training. Show all posts
Showing posts with label Printer Repair Training. Show all posts
Monday, January 07, 2013
Metrofuser Introduces HP Network Printer Communications Training Class
Roselle NJ - December 16th, 2012 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the addition of a new class focusing on the communication issues and errors associated with Hewlett Packard LaserJet series printer models. This class is the latest addition to an ever-expanding curriculum of training for service professionals. More info
"Since 23% of all IT Help Desk Calls are printer or copier-related and the bulk of those are printer communication issues," said Will DeMuth, Metrofuser’s COO), "this class is essential for anyone in the business of supporting or repairing HP laser printers."
The class will cover a wide range of relevant material for field technicians including driver and firmware installation procedures, NVRAM resets, flash and memory installation, common error code resolutions and TCP/IP network configurations. Students will learn the theory of the systems interface and then work hands-on to configure and install printers and troubleshoot common issues.
“The class is structured in an open, student-friendly format,” said Metrofuser’s Eric Katz, “so that all students will feel comfortable and have their needs met. From entry-level or copier technicians looking to expand their knowledge to Help Desk or Call Center or government service professionals working with managed print services, everyone will come away with a better understanding of how laser printers work in a network environment.”
The goals of the class include:
Understanding the function of the system interface and its configuration.
Performing and understanding control panel operations, including service modes, test pages, firmware updates, and reset procedures.
Understanding and properly correcting error codes associated with the formatter system, TCP/IP
Configuration, driver installations, and firmware update procedures.
Metrofuser offers week-long training classes ten times a year at either one of its two facilities in Roselle, NJ or Santa Ana, CA. It plans to add the Network Printer Communications class to these training blocks, but will continue to offer custom training onsite or offsite to anyone who is interested. The next week of training in California is scheduled for January and another week of training will take place February in New Jersey.
Roselle NJ - December 16th, 2012 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the addition of a new class focusing on the communication issues and errors associated with Hewlett Packard LaserJet series printer models. This class is the latest addition to an ever-expanding curriculum of training for service professionals. More info
"Since 23% of all IT Help Desk Calls are printer or copier-related and the bulk of those are printer communication issues," said Will DeMuth, Metrofuser’s COO), "this class is essential for anyone in the business of supporting or repairing HP laser printers."
The class will cover a wide range of relevant material for field technicians including driver and firmware installation procedures, NVRAM resets, flash and memory installation, common error code resolutions and TCP/IP network configurations. Students will learn the theory of the systems interface and then work hands-on to configure and install printers and troubleshoot common issues.
“The class is structured in an open, student-friendly format,” said Metrofuser’s Eric Katz, “so that all students will feel comfortable and have their needs met. From entry-level or copier technicians looking to expand their knowledge to Help Desk or Call Center or government service professionals working with managed print services, everyone will come away with a better understanding of how laser printers work in a network environment.”
The goals of the class include:
Understanding the function of the system interface and its configuration.
Performing and understanding control panel operations, including service modes, test pages, firmware updates, and reset procedures.
Understanding and properly correcting error codes associated with the formatter system, TCP/IP
Configuration, driver installations, and firmware update procedures.
Metrofuser offers week-long training classes ten times a year at either one of its two facilities in Roselle, NJ or Santa Ana, CA. It plans to add the Network Printer Communications class to these training blocks, but will continue to offer custom training onsite or offsite to anyone who is interested. The next week of training in California is scheduled for January and another week of training will take place February in New Jersey.
Tuesday, July 24, 2012
Metrofuser Announces Single Day Training for Seven of the Latest HP Printers
http://www.metrofuser.com/newsroom/2012/M600.M601.M602.M603%20Training.htm
Metrofuser Announces Single Day Training for Seven of the Latest HP Printers
Hands-on training for the newest, widely deployed HP printers.
Roselle NJ – July 20th, 2012 Metrofuser, (www.metrofuser.com), one of the most recognized names in quality printer service parts and solutions announced a new class that combines the HP M600 class printers with its existing 4015/4515 training ServicePLUS program. The courses are available at the company’s Santa Ana (CA) and Roselle (NJ) training centers or special arrangements can be made for onsite customer training.
“This is sure to be one of the best training values out in the industry today,” said Will DeMuth, Metrofuser’s Chief Operating Officer. The new class will cover all of the following HP printer models – 4014, 4015, 4515, M600, M601, M602 AND M603.
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies four consecutive years. For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
Metrofuser Announces Single Day Training for Seven of the Latest HP Printers
Hands-on training for the newest, widely deployed HP printers.
Roselle NJ – July 20th, 2012 Metrofuser, (www.metrofuser.com), one of the most recognized names in quality printer service parts and solutions announced a new class that combines the HP M600 class printers with its existing 4015/4515 training ServicePLUS program. The courses are available at the company’s Santa Ana (CA) and Roselle (NJ) training centers or special arrangements can be made for onsite customer training.
“This is sure to be one of the best training values out in the industry today,” said Will DeMuth, Metrofuser’s Chief Operating Officer. The new class will cover all of the following HP printer models – 4014, 4015, 4515, M600, M601, M602 AND M603.
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies four consecutive years. For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
Monday, May 07, 2012
Metrofuser Personalizes Buying Parts Online With Launch of Customer Portal
Metrofuser, (www.metrofuser.com), one of the most recognized names in quality printer service parts and solutions is making it easier for service providers to locate and purchase their products with the launch of their new customer portal.
The website will have access to parts that have been provided by popular brands like HP, Lexmark as well as many third party solutions, providing everything professionals will need to repair HP and Lexmark laser printers. Many of the remanufactured products are sold at wholesale up to 60% below OEM. The site offers a range of laser printer products like
Fuser Assemblies
Power Supplies
Logic Boards
Paper Handling Units
Certified Refurbished Printers
Maintenance Kits
OEM & Compatible Parts
JetDirect Cards
Unique Tools and Equipment
Storefront and More
Metrofuser has developed one of the most robust part searches in the industry utilizing un-exact part numbers and keyword logic. Customer's can manage mutli carrier, multi-ship address books, view order history and more.
An advanced drag & drop analytics package allows service managers and buyers reporting and charting so they can manage every aspect of the parts business.
Humanized Approach to Buying Parts Online
An integrated sales support chat will be available to provide live help and and answer any questions. Pre/Post sale technical questions can be answered by Metrofuser live US based phone help desk.
Personal Service
Buying parts online shouldn't mean you have to sacrifice service. We are taking one-to-one relationships to the web by assigning customers a dedicated account representative. Seamless integration into the Metrofuser data systems enables customer's access to part price and availability so what happens on a phone with your representative is happening real time in your account on the web.
Take a Test Ride
Contact Metrofuser and register to tour the portal.
Buy with Confidence
Customers can trust the portal with sensitive data, including credit card numbers, addresses, preferences, and other personal information. Metrofuser's Commerce system places privacy and security of data, both during transmission and storage, as the top design priority. Systems are developed using SSL encryption and site certificates to ensure transmission safety, and encrypted storage and network security systems to manage confidential data.
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, re-manufactured printers and offers service training for HP, Lexmark and Canon laser printers. With multi point distribution and same day shipping we can deliver products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies for four consecutive years. For more information, visit www.metrofuser.com, or call 888-FUSERS-1 Ext 107
The website will have access to parts that have been provided by popular brands like HP, Lexmark as well as many third party solutions, providing everything professionals will need to repair HP and Lexmark laser printers. Many of the remanufactured products are sold at wholesale up to 60% below OEM. The site offers a range of laser printer products like
Fuser Assemblies
Power Supplies
Logic Boards
Paper Handling Units
Certified Refurbished Printers
Maintenance Kits
OEM & Compatible Parts
JetDirect Cards
Unique Tools and Equipment
Storefront and More
Metrofuser has developed one of the most robust part searches in the industry utilizing un-exact part numbers and keyword logic. Customer's can manage mutli carrier, multi-ship address books, view order history and more.
An advanced drag & drop analytics package allows service managers and buyers reporting and charting so they can manage every aspect of the parts business.
Humanized Approach to Buying Parts Online
An integrated sales support chat will be available to provide live help and and answer any questions. Pre/Post sale technical questions can be answered by Metrofuser live US based phone help desk.
Personal Service
Buying parts online shouldn't mean you have to sacrifice service. We are taking one-to-one relationships to the web by assigning customers a dedicated account representative. Seamless integration into the Metrofuser data systems enables customer's access to part price and availability so what happens on a phone with your representative is happening real time in your account on the web.
Take a Test Ride
Contact Metrofuser and register to tour the portal.
Buy with Confidence
Customers can trust the portal with sensitive data, including credit card numbers, addresses, preferences, and other personal information. Metrofuser's Commerce system places privacy and security of data, both during transmission and storage, as the top design priority. Systems are developed using SSL encryption and site certificates to ensure transmission safety, and encrypted storage and network security systems to manage confidential data.
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, re-manufactured printers and offers service training for HP, Lexmark and Canon laser printers. With multi point distribution and same day shipping we can deliver products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies for four consecutive years. For more information, visit www.metrofuser.com, or call 888-FUSERS-1 Ext 107
Monday, September 12, 2011
Metrofuser Adds Xerox Printer Repair Training Course
Metrofuser Adds Xerox
Printer Repair Training Course
Hands-on training for Xerox printers now available
Roselle NJ – September 12th, 2011 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the addition of a hands-on Xerox training classes to its ServicePLUS program. These courses will count toward the ServicePLUS factory certification. The courses are available at the customer location or in the companies Santa Ana, CA and Roselle NJ training centers. Models covered include;
· Phaser 4500/4510
· Phaser 6300/3060/6360
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.
Printer Repair Training Course
Hands-on training for Xerox printers now available
Roselle NJ – September 12th, 2011 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the addition of a hands-on Xerox training classes to its ServicePLUS program. These courses will count toward the ServicePLUS factory certification. The courses are available at the customer location or in the companies Santa Ana, CA and Roselle NJ training centers. Models covered include;
· Phaser 4500/4510
· Phaser 6300/3060/6360
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.
Friday, September 02, 2011
A Critical Look at Total Solution Vendors for MPS, Parts, Toner and Service
Best in Breed vs Total Solution
A Critical Look at Total Solution Vendors for MPS, Parts, Toner and Service
The MPS “Total Solution” model currently being marketed has some customers asking questions. Metrofuser investigated this issue and prepared this article to help educate and inform.
While MPS is an undisputedly viable method of managing and selling services, the execution of locking in a single vendor to provide toner, parts and service may effect your business adversely. Here’s why.
MPS has a substantial learning curve, and requires significant investment of time and money to implement and launch. It is extremely difficult to make changes once started down the path. It is no coincidence that companies are trying to bundle parts and services to capture/own the customer. Dependence on MPS may lead your organization to compromise quality, free market pricing and service for parts, toner and MPS.
All vendors have strengths and weaknesses. The goal is to know and operate with the right partners in their sweet spots and avoid the sand traps. The idea that one company can do all these things well is counter factual.
The goal of parts and services bundlers is to offer a laundry list of “Disneyland” services (some you will never use) with the hopes it will overwhelm the decision maker and overtake critical reasoning. History and recent events tell otherwise.
Critical Chain Weakness
One weak or undeveloped tooth on the cog of the MPS total solution can jeopardize or bring the whole system down. Poorly remanufactured parts or toner can wreak havoc on the entire system. While MPS is new and promising it is incidental to the customer. The service, parts and toner you provide are critical to the long term relationship.
Historical Weakness/Threats of The Total Solution Model
* Laggards in New Product Development within each cog.
* Slow to no improvement to correct original engineering design flaws.
* Multi person problem resolution challenges.
* Possible abandonment or lagging versions of integrated technology.
* Critical breakdowns more likely with over dependence.
* Next integration cog may be your industry or your customer.
* Layers of management between customer and leadership.
The Solution
Survival of the fittest. The best in breed model is time tested, proven and typifies the best of free markets. Vendors that under perform can be replaced like a puzzle piece as needed with little disruption to your business. Choice and the ability to pick up and switch is the greatest asset we all have and should be guarded as such.
It is notable that the Total Solution model is growing more and more out of fashion. HP is breaking away from the PC market and Motorola, ITT all split off pieces.
A Critical Look at Total Solution Vendors for MPS, Parts, Toner and Service
The MPS “Total Solution” model currently being marketed has some customers asking questions. Metrofuser investigated this issue and prepared this article to help educate and inform.
While MPS is an undisputedly viable method of managing and selling services, the execution of locking in a single vendor to provide toner, parts and service may effect your business adversely. Here’s why.
MPS has a substantial learning curve, and requires significant investment of time and money to implement and launch. It is extremely difficult to make changes once started down the path. It is no coincidence that companies are trying to bundle parts and services to capture/own the customer. Dependence on MPS may lead your organization to compromise quality, free market pricing and service for parts, toner and MPS.
All vendors have strengths and weaknesses. The goal is to know and operate with the right partners in their sweet spots and avoid the sand traps. The idea that one company can do all these things well is counter factual.
The goal of parts and services bundlers is to offer a laundry list of “Disneyland” services (some you will never use) with the hopes it will overwhelm the decision maker and overtake critical reasoning. History and recent events tell otherwise.
Critical Chain Weakness
One weak or undeveloped tooth on the cog of the MPS total solution can jeopardize or bring the whole system down. Poorly remanufactured parts or toner can wreak havoc on the entire system. While MPS is new and promising it is incidental to the customer. The service, parts and toner you provide are critical to the long term relationship.
Historical Weakness/Threats of The Total Solution Model
* Laggards in New Product Development within each cog.
* Slow to no improvement to correct original engineering design flaws.
* Multi person problem resolution challenges.
* Possible abandonment or lagging versions of integrated technology.
* Critical breakdowns more likely with over dependence.
* Next integration cog may be your industry or your customer.
* Layers of management between customer and leadership.
The Solution
Survival of the fittest. The best in breed model is time tested, proven and typifies the best of free markets. Vendors that under perform can be replaced like a puzzle piece as needed with little disruption to your business. Choice and the ability to pick up and switch is the greatest asset we all have and should be guarded as such.
It is notable that the Total Solution model is growing more and more out of fashion. HP is breaking away from the PC market and Motorola, ITT all split off pieces.
Wednesday, July 20, 2011
Metrofuser Issues Strong Recommendation for Power Conditioning Products to Improve Print Device Reliability and Savings
Metrofuser Selects ESP for Power Protection
Laser printer parts manufacturer Metrofuser (http://www.metrofuser.com) has issued a Power Conditioning recommendation for business users of laser printers. The company’s research reveals a significant percentage of failures can be traced back to dirty power delivery to these devices. Metrofuser is launching a campaign to educate service providers on the risks of running printers, copiers and MFP’s without power conditioning devices and how to provide solutions.
A quick review of just about every utility company’s website reveals widespread voltage inconsistencies in the power grid. Many end-users incorrectly believe relying on retail surge protectors will protect them adequately. The reality is they will do little, as they don't condition power in today’s sensitive office equipment.
Metrofuser's Engineering department conducted extensive research which revealed power issues to be an integral point of failure. Research compiled from warranty failures, technical support case studies and forensic analysis has revealed power fluctuations to be a major contributor to device failures. Poor power can show up as sporadic problems including paper jams, error codes and image defects. Eliminating the dirty power variable is a precursor to diagnosing most intermittent device errors.
The explosive growth of the managed print services (MPS) industry model has led service providers to take responsibility for the hardware fleets while leaving power conditioning to the end-users with little support or guidance being provided. For further information on how dirty power and voltage inconsistencies can affect office machines, Metrofuser recommends these publicly available studies:
Industry Analysts
BEI Study
Metrofuser recommends power protection products like those manufactured by ESP as they offer excellent protection at a reasonable price. ESP devices provide unparalleled power conditioning and sophistication that goes beyond protecting the device. These power filters protect the labor, parts and travel expenses to service the device should the power filter fail, or fail to protect the connected device. ESP Power Filters reduce service calls, reduce down time by helping machines operate at 100% maximum efficiency, improve MCBVs by 16%, helping eliminate no-problem found calls, and help avoid replacing unnecessary parts. Preventing just one service call in a year will payback the device in its entirety.
ESP’s latest Power Conditioning System, the NextGen PCS, records power events such as over-voltage, under-voltage, surge, and power outages occurring in your customer’s environment. Using the optional NextGen interface, technicians can connect their PCs to export the filter’s event history or view it onsite, allowing them to quickly diagnose and eliminate power quality issues affecting the dependability and reliability of the installed Copier, Printer, or MFP device. For more information about ESP products contact Metrofuser at 888-387-3771 ext 128
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.
Laser printer parts manufacturer Metrofuser (http://www.metrofuser.com) has issued a Power Conditioning recommendation for business users of laser printers. The company’s research reveals a significant percentage of failures can be traced back to dirty power delivery to these devices. Metrofuser is launching a campaign to educate service providers on the risks of running printers, copiers and MFP’s without power conditioning devices and how to provide solutions.
A quick review of just about every utility company’s website reveals widespread voltage inconsistencies in the power grid. Many end-users incorrectly believe relying on retail surge protectors will protect them adequately. The reality is they will do little, as they don't condition power in today’s sensitive office equipment.
Metrofuser's Engineering department conducted extensive research which revealed power issues to be an integral point of failure. Research compiled from warranty failures, technical support case studies and forensic analysis has revealed power fluctuations to be a major contributor to device failures. Poor power can show up as sporadic problems including paper jams, error codes and image defects. Eliminating the dirty power variable is a precursor to diagnosing most intermittent device errors.
The explosive growth of the managed print services (MPS) industry model has led service providers to take responsibility for the hardware fleets while leaving power conditioning to the end-users with little support or guidance being provided. For further information on how dirty power and voltage inconsistencies can affect office machines, Metrofuser recommends these publicly available studies:
Industry Analysts
BEI Study
Metrofuser recommends power protection products like those manufactured by ESP as they offer excellent protection at a reasonable price. ESP devices provide unparalleled power conditioning and sophistication that goes beyond protecting the device. These power filters protect the labor, parts and travel expenses to service the device should the power filter fail, or fail to protect the connected device. ESP Power Filters reduce service calls, reduce down time by helping machines operate at 100% maximum efficiency, improve MCBVs by 16%, helping eliminate no-problem found calls, and help avoid replacing unnecessary parts. Preventing just one service call in a year will payback the device in its entirety.
ESP’s latest Power Conditioning System, the NextGen PCS, records power events such as over-voltage, under-voltage, surge, and power outages occurring in your customer’s environment. Using the optional NextGen interface, technicians can connect their PCs to export the filter’s event history or view it onsite, allowing them to quickly diagnose and eliminate power quality issues affecting the dependability and reliability of the installed Copier, Printer, or MFP device. For more information about ESP products contact Metrofuser at 888-387-3771 ext 128
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.
Friday, June 17, 2011
Metrofuser Issues Hot Swap/Removal Fuser Warning
Metrofuser Issues Hot Swap/Removal Fuser Warning
Research reveals a significant number of printer failures are due mis-handling.
In an effort to reduce preventable failures and warranties, laser printer parts manufacturer Metrofuser (www.metrofuser.com) has announced a warning for business users of laser printers. Removing certain parts when the printer is turned on can harm the device irrevocably. The company’s research reveals as much as 10% of failures can be traced back to improper handling of these devices.
Metrofuser has issued the warning for all makes and models of Laser Printers and MFPs. A Company spokesperson said this is not an engineering or design problem but more of a failure to follow best practices. A significant portion of the failures are occurring when end users are clearing paper jams and/or investigating service errors while the device is turned on.
This problem is so widespread it ranges from devices with older hot roller technology all the way up to the latest instant-on technology. Fault shows up as error codes referencing damage to the fuser, power supply or other electrical components.
Metrofuser is asking the service community to reevaluate procedures and educate their end-users on the proper handling of these sensitive devices. To avoid damage simply turn printer off before removing or installing fusing assemblies. Failing to do so WILL destroy printers’ heating elements, theromistors and power supplies.
Furthermore, Metrofuser is now equipping all of its fusers with warning labels that can be applied to printers to help inform installers and users. Labels are also available by calling Metrofuser at 908-245-2100 Ext 128.
Further details can be found at LaserPrinterHelp.Net
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.
Research reveals a significant number of printer failures are due mis-handling.
In an effort to reduce preventable failures and warranties, laser printer parts manufacturer Metrofuser (www.metrofuser.com) has announced a warning for business users of laser printers. Removing certain parts when the printer is turned on can harm the device irrevocably. The company’s research reveals as much as 10% of failures can be traced back to improper handling of these devices.
Metrofuser has issued the warning for all makes and models of Laser Printers and MFPs. A Company spokesperson said this is not an engineering or design problem but more of a failure to follow best practices. A significant portion of the failures are occurring when end users are clearing paper jams and/or investigating service errors while the device is turned on.
This problem is so widespread it ranges from devices with older hot roller technology all the way up to the latest instant-on technology. Fault shows up as error codes referencing damage to the fuser, power supply or other electrical components.
Metrofuser is asking the service community to reevaluate procedures and educate their end-users on the proper handling of these sensitive devices. To avoid damage simply turn printer off before removing or installing fusing assemblies. Failing to do so WILL destroy printers’ heating elements, theromistors and power supplies.
Furthermore, Metrofuser is now equipping all of its fusers with warning labels that can be applied to printers to help inform installers and users. Labels are also available by calling Metrofuser at 908-245-2100 Ext 128.
Further details can be found at LaserPrinterHelp.Net
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com.
Monday, January 25, 2010
Printer Service Training & Certification Courses Dates in California and New Jersey Set
rinter Service Training & Certification
Courses Dates in California and New Jersey Set
Metrofuser Announces ServicePlus Training & Certification Courses Dates
Roselle NJ - January 18, 2010 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced training dates for the repair/service of HP laser printers in April and March. These courses will count toward our factory certification training and will be held in Metrofuser training centers.
March 8-23 Roselle NJ
8th Color Laser Theory and Troubleshooting
9th HP Color LaserJet 4600/4650/5500
10th HP Color LaserJet 4200/4240/4250/4300/4350
11th HP LaserJet 9000/9050
12th HP LaserJet 4014/4015
April 19-23 Santa Ana CA
19th Color Laser theory and troubleshooting
20th HP Color LaserJet 4600/4650/5500 Printer
21st HP LaserJet 4200/4300/4250/4350 Printer
22nd HP LaserJet 9000/9050 Printer
23rd HP LaserJet 4014/4015 Printer
Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, troubleshoot it, integrate it, migrate it, and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.
Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive skills needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include; Service Manager Professional (SMP),
Independent Service Professional (ISP) and Certified Imaging Specialist (CIS)
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107
Courses Dates in California and New Jersey Set
Metrofuser Announces ServicePlus Training & Certification Courses Dates
Roselle NJ - January 18, 2010 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced training dates for the repair/service of HP laser printers in April and March. These courses will count toward our factory certification training and will be held in Metrofuser training centers.
March 8-23 Roselle NJ
8th Color Laser Theory and Troubleshooting
9th HP Color LaserJet 4600/4650/5500
10th HP Color LaserJet 4200/4240/4250/4300/4350
11th HP LaserJet 9000/9050
12th HP LaserJet 4014/4015
April 19-23 Santa Ana CA
19th Color Laser theory and troubleshooting
20th HP Color LaserJet 4600/4650/5500 Printer
21st HP LaserJet 4200/4300/4250/4350 Printer
22nd HP LaserJet 9000/9050 Printer
23rd HP LaserJet 4014/4015 Printer
Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, troubleshoot it, integrate it, migrate it, and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.
Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive skills needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include; Service Manager Professional (SMP),
Independent Service Professional (ISP) and Certified Imaging Specialist (CIS)
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107
Monday, August 24, 2009
Metrofuser Launches Resetcodes.Com PDA Support Resources for Partners
Metrofuser Launches Resetcodes.Com PDA Support Resources for Partners
Printer Service Help from PDA or Laptop
Roselle NJ – August 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the release of support resource Resetcodes.Com. Optimized for and to delivered in PDA technology in lighting fast text format. This time saving tool offers service and maintenance information. Resetcodes.Com will help technicians to navigate the myriad of menus in popular HP and Lexmark printers.
“Technicians can reference important instructions quickly and discreetly on their PDA with out having to refer to a cumbersome technical manuals.” said Will DeMuth, Chief Operating Officer. “Resetcodes.com is just one of the support tools that we are working on currently to help the printer service technician make their job easier.”
Yourcompanyname.resetcodes.com
As a premium offering resellers and service companies can communicate technical knowledge to their technicians or to their customers under their brand. The custom brand interface option can be retooled to contain the topics utilized most by partners as well as custom data elements that Metrofuser can create for them.
Topics from the basic to advance include:
• Maintenance Kit Installation Instructions
• HP Monochrome LaserJet JetDirect Card Configuration Instructions
• P Multi-Function LaserJet Maintenance Code Reset Instructions
• Lexmark Laser Printer Maintenance Code Reset Instructions
• HP LaserJet JetDirect Card Configuration Instructions
• HP LaserJet Maintenance Code Reset Instructions
• HP Color LaserJet Maintenance Code Reset Instructions
Soon to be released next generation will include
• NVRAM
• Pin Resets
• Pronotes
• Error Codes
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1
Printer Service Help from PDA or Laptop
Roselle NJ – August 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the release of support resource Resetcodes.Com. Optimized for and to delivered in PDA technology in lighting fast text format. This time saving tool offers service and maintenance information. Resetcodes.Com will help technicians to navigate the myriad of menus in popular HP and Lexmark printers.
“Technicians can reference important instructions quickly and discreetly on their PDA with out having to refer to a cumbersome technical manuals.” said Will DeMuth, Chief Operating Officer. “Resetcodes.com is just one of the support tools that we are working on currently to help the printer service technician make their job easier.”
Yourcompanyname.resetcodes.com
As a premium offering resellers and service companies can communicate technical knowledge to their technicians or to their customers under their brand. The custom brand interface option can be retooled to contain the topics utilized most by partners as well as custom data elements that Metrofuser can create for them.
Topics from the basic to advance include:
• Maintenance Kit Installation Instructions
• HP Monochrome LaserJet JetDirect Card Configuration Instructions
• P Multi-Function LaserJet Maintenance Code Reset Instructions
• Lexmark Laser Printer Maintenance Code Reset Instructions
• HP LaserJet JetDirect Card Configuration Instructions
• HP LaserJet Maintenance Code Reset Instructions
• HP Color LaserJet Maintenance Code Reset Instructions
Soon to be released next generation will include
• NVRAM
• Pin Resets
• Pronotes
• Error Codes
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1
Monday, July 27, 2009
Dates set for Laser Printer Repair Training & Certification Courses in California
Dates set for Laser Printer Repair Training & Certification Courses in California
Metrofuser sets its schedule for ServicePLUS Training & Certification
Roselle NJ – July 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the schedule for its ServicePLUS training for the repair of HP laser printer will run from Sept 21st through 25th, 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser's east coast training center in Santa Ana, California just minutes from Disneyland. You can send your technicians to any or all of the classes available. The schedule is as follows:
Day 1, Sept 21st Color Laser theory and troubleshooting
Day 2, Sept 22nd HP Color LaserJet 4600/4650/5500 Printer
Day 3, Sept 23rd HP LaserJet 4200/4300/4250/4350 Printer
Day 4, Sept 24th HP LaserJet 9000/9050 Printer
Day 5, Sept 25th HP LaserJet 4015/4014 Printer
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107
Metrofuser LLC
Public Relations
908-245-2100
KEYWORD: NEW JERSEY
INDUSTRY KEYWORD: COMPUTER HARDWARE MAINTENANCE, PRINTER PARTS, PRINTER REPAIR
Metrofuser sets its schedule for ServicePLUS Training & Certification
Roselle NJ – July 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the schedule for its ServicePLUS training for the repair of HP laser printer will run from Sept 21st through 25th, 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser's east coast training center in Santa Ana, California just minutes from Disneyland. You can send your technicians to any or all of the classes available. The schedule is as follows:
Day 1, Sept 21st Color Laser theory and troubleshooting
Day 2, Sept 22nd HP Color LaserJet 4600/4650/5500 Printer
Day 3, Sept 23rd HP LaserJet 4200/4300/4250/4350 Printer
Day 4, Sept 24th HP LaserJet 9000/9050 Printer
Day 5, Sept 25th HP LaserJet 4015/4014 Printer
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107
Metrofuser LLC
Public Relations
908-245-2100
KEYWORD: NEW JERSEY
INDUSTRY KEYWORD: COMPUTER HARDWARE MAINTENANCE, PRINTER PARTS, PRINTER REPAIR
Friday, May 08, 2009
Dates set for Laser Printer Repair Training & Certification Courses in New Jersey
Dates set for Laser Printer Repair Training & Certification Courses in New Jersey
Metrofuser sets its schedule for ServicePLUS Training & Certification
Roselle NJ – May 8th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the schedule for its ServicePLUS training for the repair of HP laser printer will run from June 22nd through 26th, 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser's east coast training center in Roselle, New Jersey just minutes from New York City. You can send your technicians to any or all of the classes available. The schedule is as follows:
Day 1, June 22nd Color Laser theory and troubleshooting
Day 2, June 23rd HP Color LaserJet 4600/4650/5500 Printer
Day 3, June 24th HP Color LaserJet 4200/4300/4250/4350 Printer
Day 4, June 25th HP LaserJet 9000/9050 Printer
Day 5, June 26th HP LaserJet P3005/2420 Printer
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About The Instructor/Author
David Burchell holds SMP, ISP, CIS Master Technician certifications. He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC. Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar.
Training Signup
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit www.metrofuser.com, or call 888-Fusers-1 Ext 107
Regards,
Will DeMuth
Metrofuser llc
Metrofuser sets its schedule for ServicePLUS Training & Certification
Roselle NJ – May 8th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the schedule for its ServicePLUS training for the repair of HP laser printer will run from June 22nd through 26th, 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser's east coast training center in Roselle, New Jersey just minutes from New York City. You can send your technicians to any or all of the classes available. The schedule is as follows:
Day 1, June 22nd Color Laser theory and troubleshooting
Day 2, June 23rd HP Color LaserJet 4600/4650/5500 Printer
Day 3, June 24th HP Color LaserJet 4200/4300/4250/4350 Printer
Day 4, June 25th HP LaserJet 9000/9050 Printer
Day 5, June 26th HP LaserJet P3005/2420 Printer
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About The Instructor/Author
David Burchell holds SMP, ISP, CIS Master Technician certifications. He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC. Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar.
Training Signup
About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit www.metrofuser.com, or call 888-Fusers-1 Ext 107
Regards,
Will DeMuth
Metrofuser llc
Wednesday, May 14, 2008
Dates set for Laser Printer Repair Training & Certification Courses in Southern California
Metrofuser sets its inaugural schedule for ServicePLUS Training & Certification
Roselle NJ – May 13, 2008 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the inaugural schedule for its ServicePLUS training for the repair of HP laser printer will run from August 11th through 15th, 2008. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser 's west coast training center in Santa Ana California just minutes from Disneyland. You can send your technicians to any or all of the classes available. The schedule is as follows:
Day 1, August 11th Color Laser theory and troubleshooting Day 2, August 12th HP Color LaserJet 4600/4650/5500 Day 3, August 13th HP Color LaserJet 4700/CP4005 Day 4, August 14th HP LaserJet 9000/9050 Day 5, August 15th Service Contracts Quoting and Writing
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get CertifiedSimply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About The Instructor/AuthorDavid Burchell holds SMP, ISP, CIS Master Technician certifications and is the Director Of Support & Training for Metrofuser. He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC. Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar.
About MetrofuserMetrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com/, or call 888-Fusers-1 Ext 107
Roselle NJ – May 13, 2008 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the inaugural schedule for its ServicePLUS training for the repair of HP laser printer will run from August 11th through 15th, 2008. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser 's west coast training center in Santa Ana California just minutes from Disneyland. You can send your technicians to any or all of the classes available. The schedule is as follows:
Day 1, August 11th Color Laser theory and troubleshooting Day 2, August 12th HP Color LaserJet 4600/4650/5500 Day 3, August 13th HP Color LaserJet 4700/CP4005 Day 4, August 14th HP LaserJet 9000/9050 Day 5, August 15th Service Contracts Quoting and Writing
Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.
Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.
Get CertifiedSimply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).
Who Should Attend?
· Entry-level technicians
· Seasoned technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About The Instructor/AuthorDavid Burchell holds SMP, ISP, CIS Master Technician certifications and is the Director Of Support & Training for Metrofuser. He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC. Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar.
About MetrofuserMetrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com/, or call 888-Fusers-1 Ext 107
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