Monday, November 30, 2009

Metrofuser Offers Same Day Delivery

Metrofuser Offers Same Day Delivery
New Service Option Guarantees Same Day Parts of Printer Parts


Metrofuser the Roselle-based Laser printer parts manufacturer announced the launch of “Local Express Delivery,” a new shipping option that gives some of its customers the option of same-day delivery in eight cities and surrounding areas in the suburbs.

The new delivery option covers all items that Metrofuser sells, including printers, fusers, Jet Direct Cards, Logic Boards, and other mission critical parts in stock in the fulfillment center that serves the customer's address, an Metrofuser spokeswoman said.

Orders must be placed by 12:30 p.m. to be eligible for same-day service.

“We’re continuously working to speed up delivery times and customers receiving items on the same day as ordered is an exciting step. The same-day delivery service is launching in New York, Los Angeles, Philadelphia, Baltimore, Las Vegas, Fresno, San Diego, and Washington, D.C, Metrofuser said.

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1

Tuesday, September 29, 2009

“Better Then New” P3005, 2015 Formatters Now Available at Metrofuser

“Better Then New” P3005, 2015 Formatters
Now Available at Metrofuser


Roselle NJ – September 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the availability of Better than New formatter boards for the HP P3005 and 2015 printers. Existing OEM technology suffers from premature failures due to component level heat sensitivity. Errors inherent in HP’s factory model formatters include:


Toner or Paper light flashing and wont post to ready
“Freezes on Memory Count”
“49.FF”
“Replace Memory Dimm”
“Replace Dimm Zero”
“Flashing HP logo”


Metrofuser’s formatters are now equipped with heatsinks mounted on the processor to extend the life of the board. All re-chipped boards are put through a 24 hour burn in period to ensure reliability. Finally, all formatters are upgraded with the latest firmware to eliminate the 49.FF errors. The original MAC address is maintained.


“This repair solution we’ve implemented for the most troublesome formatter failures we’ve seen in years is a prime example of Metrofuser’s commitment to improve upon original equipment designs,” says Will DeMuth, Co-President, “The evolution continues here at Metrofuser as we roll out more and more parts solutions that make our products ‘Better than New’.”


Service companies can send boards to Metrofuser for repair to have this engineering upgrade installed or purchase the improved design part through Metrofuser’s advance exchange program. These engineering upgrades allow Metrofuser to double the 3-month OEM warranty on these parts to a 6 month warranty.

Remanufacturing Evolution
Metrofuser believes remanufacturing is not only an eco-friendly alternative, but it is also a chance for the part to evolve from its original state. At Metrofuser each repair generation is an evolution to greater quality - a continuous improvement from the original factory model. From implementing engineering upgrades and component-level redesigns all the way through to process engineering efficiencies, the evolution and innovation never stops at Metrofuser.

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1

Monday, August 24, 2009

Metrofuser Launches Resetcodes.Com PDA Support Resources for Partners

Metrofuser Launches Resetcodes.Com PDA Support Resources for Partners
Printer Service Help from PDA or Laptop

Roselle NJ – August 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the release of support resource Resetcodes.Com. Optimized for and to delivered in PDA technology in lighting fast text format. This time saving tool offers service and maintenance information. Resetcodes.Com will help technicians to navigate the myriad of menus in popular HP and Lexmark printers.

“Technicians can reference important instructions quickly and discreetly on their PDA with out having to refer to a cumbersome technical manuals.” said Will DeMuth, Chief Operating Officer. “Resetcodes.com is just one of the support tools that we are working on currently to help the printer service technician make their job easier.”

Yourcompanyname.resetcodes.com
As a premium offering resellers and service companies can communicate technical knowledge to their technicians or to their customers under their brand. The custom brand interface option can be retooled to contain the topics utilized most by partners as well as custom data elements that Metrofuser can create for them.

Topics from the basic to advance include:
• Maintenance Kit Installation Instructions
• HP Monochrome LaserJet JetDirect Card Configuration Instructions
• P Multi-Function LaserJet Maintenance Code Reset Instructions
• Lexmark Laser Printer Maintenance Code Reset Instructions
• HP LaserJet JetDirect Card Configuration Instructions
• HP LaserJet Maintenance Code Reset Instructions
• HP Color LaserJet Maintenance Code Reset Instructions

Soon to be released next generation will include
• NVRAM
• Pin Resets
• Pronotes
• Error Codes

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1

Friday, August 14, 2009

Metrofuser Named to INC Magazine “Americas Fastest Growing Private Companies” 2 Years in a Row

Metrofuser Ranks No. 1400 on the 2009 Inc. 5000
With Three-Year Sales Growth of 227%


NEW YORK, August 14, 2009 -- Inc. magazine today ranked (www.metrofuser.com) Metrofuser 1400 on its third annual Inc. 5000, an exclusive ranking of the nation's fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy—America’s independent-minded entrepreneurs. Consumer electronics maker Vizio, Internet giant GoDaddy, rental car service Zipcar, and beverage maker Honest Tea are among the prominent brands featured on this year's list.

Metrofuser remanufactures and distributes HP and Lexmark printer parts. The company distributes OEM and Compatible parts nationwide and has built its reputation on pioneering “better-than-OEM” remanufactured printer parts.

The 2009 Inc. 5000, unveiled today on Inc.com, serves as a unique report card on the U.S. economy. Despite the ongoing recession, aggregate revenue among the companies on the list actually increased to $214 billion, up $29 billion from last year, with a median three-year growth rate of 126 percent. The Inc. 5000 are responsible for creating more than 1 million jobs since their founding, making the list perhaps the best example of the impact private, fast-growing companies can have on the economy.

The Hottest Regions for Fast-Growing Companies
Once again, California tops the Inc. 5000 with the most companies of any state with 612. The Golden State is followed by Texas (393), New York (316), Florida (263), and Virginia (261). All 50 states, plus Washington, D.C., and Puerto Rico, are represented on this year’s list.

The Inc. 5000 at a Glance
In total, the companies on the Inc. 5000 have created more than 1 million jobs. Health is the top employer with 156,223 jobs, followed by Business Products & Services (122,911), IT Services (89,632), Food & Beverage (86,572), and Construction (65,494).

IT Services had the most companies on this year’s list with 658, followed by Business Products & Services (502), Advertising & Marketing (398), Construction (354), and Manufacturing (342).

The Inc. 5000 posted an aggregate revenue of $214 billion in 2008, up nearly 16 percent from the previous year. The top five industries by total revenue include Health ($22.7 billion), Business Products & Services ($19.6 billion), Construction ($18.8 billion), Energy ($14.7 billion), and IT Services ($13.2 billion).

Methodology
The Inc. 5000 is ranked according to percentage revenue growth from 2005 through 2008. To qualify, companies must have been founded and generating revenue by the first week of 2005, and therefore able to show four full calendar years of sales. Additionally, they have to be U.S.-based, privately held, for profit, and independent -- not subsidiaries or divisions of other companies -- as of December 31, 2008. Revenue in 2005 must have been at least $200,000, and revenue in 2008 must have been at least $2 million.

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1

Monday, July 27, 2009

Dates set for Laser Printer Repair Training & Certification Courses in California

Dates set for Laser Printer Repair Training & Certification Courses in California
Metrofuser sets its schedule for ServicePLUS Training & Certification

Roselle NJ – July 26th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced  that the schedule for its ServicePLUS training for the repair of HP laser printer will run from Sept  21st  through  25th, 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser's east coast training center in Santa Ana, California just minutes from Disneyland. You can send your technicians to any or all of the classes available. The schedule is as follows:

Day 1, Sept  21st  Color Laser theory and troubleshooting 
Day 2, Sept  22nd  HP Color LaserJet 4600/4650/5500 Printer
Day 3, Sept  23rd  HP LaserJet 4200/4300/4250/4350 Printer
Day 4, Sept  24th  HP LaserJet 9000/9050 Printer
Day 5, Sept  25th  HP LaserJet 4015/4014 Printer

Metrofuser's  ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.

Metrofuser's ServicePLUS   Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry.  This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.

Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time!  Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS). 

Who Should Attend? 
·         Entry-level technicians
·         Seasoned technicians
·         Help desk personnel
·         Government technicians
·         Repair / call center personnel
·         Hardware manufacturer technicians
·         Copier technicians
·         Sales/Customer service personnel

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107




Metrofuser LLC
Public Relations
908-245-2100
KEYWORD: NEW JERSEY
INDUSTRY KEYWORD: COMPUTER HARDWARE MAINTENANCE, PRINTER PARTS, PRINTER REPAIR

Thursday, July 09, 2009

Certified Printers and Mutli-Function Units Available at Metrofuser

Certified Printers and Mutli-Function Units Available at Metrofuser


Roselle NJ – July 10th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) has introduced a Certified Printer Resale Program. The program offers service organizations cost effective solutions for their customers printing needs.

Metrofuser's Certified printers are typically one third the price of the newer equivalent and are 100% remanufactured. Our Tier 1 Models are chosen for their noteworthy historic performance and reliably. All models are backed by a 90 day warranty and Level III Tech support.

Since many of our new refurbished printers were otherwise destined for landfills by way of technology refresh programs, we have given the option to businesses to be environmentally friendly by introducing these new refurbished assets back into their corporate ecosystem.

Flat Rate Shipping Options and Trade In The Old Printer And Save Program makes Metrofuser's Certified Printers the number 1 cost effective choice.

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1

Friday, May 29, 2009

Metrofuser Introduces Remanufactured LaserJet 5200 Fuser to Market

Metrofuser Introduces Remanufactured
LaserJet 5200 Fuser to Market

Introduction guarantees brilliant crisp black and white printouts

Roselle NJ – June 1st, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) has introduced remanufactured fusers and maintenance kits for the Hewlett Packard LaserJet 5200 (RM1-2522).

“ Reliable laser printer parts solutions are in high demand with the advent of more feature-rich laser printers in the marketplace - particularly for Hewlett Packard LaserJet printers," stated Will DeMuth, Chief Operating Officer, "Our customers require the most precise imaging technology in this demanding market and our R&D team has devised a solution for the 5200 fuser."

"We believe remanufacturing is not only a eco-friendly alternative, but it is also a chance for the part to evolve from its original state. At Metrofuser each repair generation is an evolution to greater quality - a continuous improvement from the original factory model. From implementing engineering upgrades and component-level redesigns all the way through to process engineering efficiencies, the evolution and innovation never stops at Metrofuser."

Metrofuser's remanufactured fusers for HP's LaserJet printers offer brilliant crisp black and white printouts and guaranteed against such defects as image ghosting, toner buildup and film tearing. "Our LaserJet fusers hold up to the most demanding conditions offering unequaled durability," DeMuth adds, "these fusers work flawlessly with OEM and compatible toners."

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107

Friday, May 08, 2009

Dates set for Laser Printer Repair Training & Certification Courses in New Jersey

Dates set for Laser Printer Repair Training & Certification Courses in New Jersey

Metrofuser sets its schedule for ServicePLUS Training & Certification

Roselle NJ – May 8th, 2009 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced that the schedule for its ServicePLUS training for the repair of HP laser printer will run from June 22nd through 26th, 2009. These courses will count toward the ServicePLUS factory certification and will be held in Metrofuser's east coast training center in Roselle, New Jersey just minutes from New York City. You can send your technicians to any or all of the classes available. The schedule is as follows:

Day 1, June 22nd Color Laser theory and troubleshooting
Day 2, June 23rd HP Color LaserJet 4600/4650/5500 Printer
Day 3, June 24th HP Color LaserJet 4200/4300/4250/4350 Printer
Day 4, June 25th HP LaserJet 9000/9050 Printer
Day 5, June 26th HP LaserJet P3005/2420 Printer

Metrofuser's ServicePLUS Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, install it, troubleshoot it, integrate it, migrate it, upgrade it and deploy it. That’s what makes Metrofuser's ServicePLUS Training better than others.

Metrofuser's ServicePLUS Training will provide technicians with all of the comprehensive tools needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors.

Get Certified
Simply put, a technician that becomes certified has verified their professional ability relating to installation and support of network laser printers. This proof shows employers and clients that you posses the knowledge needed to service equipment right –the first time! Whether you are an entry-level or experienced technician, support printing and document imaging devices as only part of your job or are interested in expanding your credentials, Certification offers proof of your skills. All students will receive Certificate of Achievement for taking the course only thru passing the test you will be awarded a certification. Our Certifications include Service Manager Professional (SMP), Independent Service Professional (ISP) and Certified Imaging Specialist (CIS).

Who Should Attend?

· Entry-level technicians

· Seasoned technicians

· Help desk personnel

· Government technicians

· Repair / call center personnel

· Hardware manufacturer technicians

· Copier technicians

· Sales/Customer service personnel

About The Instructor/Author
David Burchell holds SMP, ISP, CIS Master Technician certifications. He has been in the printer service industry for 9 Years working as the service manager and director of service for a INC. Magazine Top 500 Companies recipient. Under his tenure his service department grew 200%+ monthly and he managed contracts nationwide. David served in the US Army in Desert Storm as a tank driver and holds OEM certifications with Hewlett Packard, XEROX, Lexmark, Brother, Tektronix and Copystar.

Training Signup

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit www.metrofuser.com, or call 888-Fusers-1 Ext 107




Regards,

Will DeMuth

Metrofuser llc

Wednesday, April 29, 2009

Metrofuser Implements Command Center Technology

Metrofuser Implements
Command Center
Technology

New Technology Increases Process Engineering Efficiency

Roselle NJ- May 1, Laser printer parts manufacturer Metrofuser (www.metrofuser.com) has implemented Command Center Technology in its production department.

Command Center is a culmination of 4 years of development by teams within Metrofuser’s production and logistics departments. The technology is integrated into Metrofuser’s ERP software which feeds real-time production and logistics information to a 42" LCD Display located on the production floor providing Metrofuser's team leaders and the production manager with unprecedented visibility into operational statistics. The data feed will enable managers to quickly act on any issue which, in turn, will even further improve Metrofuser's efficiency and quality.

"The live data feed will allow better visibility to emulate what works throughout the production department and make corrections to what doesn't work quickly and efficiently," says Will DeMuth, Chief Operating Officer at Metrofuser, "This technology will bridge the gap between individual judgment and our existing process engineering. "

Metrofuser’s Command Center Technology scales across all departments providing real-time data views to technicians, sales and logistics personnel. "We believe the impact is going to be dramatic, "adds DeMuth, "the technology is intended to reach beyond the walls of production to everyone in the company."

Areas of Impact

  • Improves management of time and materials

  • Increases ability to manage capacity with demand

  • Eliminates "Just-in-Case" inventory

  • Reduces material trafficking

  • Provides increased accuracy in measuring individual production performance.

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107.

Tuesday, April 07, 2009

Metrofuser Selected In The 2009 Green Leadership Awards

Metrofuser Selected In The 2009 Green Leadership Awards

April 4th, Roselle NJ Laser printer parts manufacturer Metrofuser (www.metrofuser.com) has been selected as a finalist for the 2009 Green Leadership Awards.

The Green Leadership awards recognizes and celebrates businesses for their environmental achievements and initiatives.

An independent panel of industry professionals will judge the nominations and select the finalists in each of the eight categories. Finalists will be recognized and the winners in each category will be announced during a luncheon awards ceremony at The Palace at Somerset Park, Somerset, NJ on June 2, 2009 from 12:00pm-2:00pm.

"Having Metrofuser being named as a finalist for a environmental award with companies like Fuji and Sharp is a great honor " said Will DeMuth.

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107.

Tuesday, February 10, 2009

Metrofuser Introduces StockWorks™ MPS

Metrofuser Introduces StockWorks™ MPS

Advance stock program designed to help MPS providers reduce costs, improve uptime

Laser printer parts manufacturer Metrofuser (www.metrofuser.com) today announced the release of its StockWorks MPS program for laser printer service companies and rechargers that are offering Managed Print Services (MPS) solutions to their customers. StockWorks MPS, while designed with the MPS provider in mind, is completely software-independent and does not require a specific brand of MPS software.

MPS providers face the challenge of keeping larger inventories and in some cases multiple remote inventory “closets” at customer sites across the country to ensure that they are able to quickly respond to their customers’ printer repair and maintenance needs. Keeping a vast inventory and shipping parts overnight directly to customer sites at a premium eats away at margins already burdened by the current state of the economy. StockWorks MPS eliminates those costs and increases equipment up-time.

Metrofuser Sales Representatives can do a quick trending analysis of an MPS provider’s stock and with some forecasting provided by the MPS provider, Metrofuser will come up with a program that primarily consigns stock to the customer. Customers participating in the program will also be able to enjoy other benefits such as low-to-no cost shipping rates, periodic trending analysis and inventory usage reports, industry forecasting and trending information, ROI analyses, and so on.

“We wanted to come up with a program for all of our customers who have deployed Managed Print Services without mandating or promoting specific software to them,” said Dennis Fotopoulos, Metrofuser’s Director of Strategic Business Development. “In coming up with this program, our intent was to stick with our core competencies – that is, providing high-quality remanufactured laser printer parts along with world-class logistical and fulfillment services.”

“We started this program to enable us to partner with our customers to save on the costly burden of overnight shipping,” said Eric Katz, Metrofuser’s Co-Owner and CFO. “If we’re constantly shipping parts overnight to any one customer, no matter who’s footing that bill or whether we’re splitting it, we’re not optimizing our partnership. We’re both passing our revenues on to the shippers. Metrofuser is willing to take on 90% of our customers’ inventory risk ourselves if we can curtail those practices.”

Metrofuser has been running a controlled introduction of the program and the response has been positive. Says one service provider in South Carolina, “Metrofuser has reduced shipping costs for me, and at the same time has allowed me to increase much-needed inventory without increasing my inventory costs. When I need something immediately, I don’t have to scamper around to get it overnighted.”

Adds Fotopoulos, “We believe that Managed Print Services is here to stay – and while we won’t compete with our customers and throw our hat into the software sales ring, we are committed to focusing on providing services and solutions to our customers that will make their MPS model all that much more profitable.”

For more information about StockWorks™ MPS or other programs at Metrofuser, go to http://www.metrofuser.com or call 888-FUSERS1 (888-387-3771).

About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107.