HP M607 M608 M609 Maintenance Kit
https://www.metrofuser.com/hp-m607-m608-m609-maintenance-kit
Our thought leaders share their expertise and unique industry insights.
Wednesday, November 21, 2018
Visit Our At a Glance M604 M605 M606 Maintenance Kit Web
Visit Our At a Glance M604 M605 M606 Maintenance Kit Web Page https://www.metrofuser.com/hp-m604-m605-m606-maintenance-kit
Visit Our At a Glance M601 M602 M603 Maintenance Kit
Visit Our At a Glance M601 M602 M603 Maintenance Kit Web Page https://www.metrofuser.com/hp-m601-m602-m603-maintenance-kit
Tuesday, November 20, 2018
Visit Our At a Glance P4014 P4015 P4515 Maintenance Kit Web Page
Visit Our At a Glance P4014 P4015 P4515 Maintenance Kit Web Page
https://www.metrofuser.com/p4014-p4015-p4515-maintenance-kit
https://www.metrofuser.com/p4014-p4015-p4515-maintenance-kit
7 Essential Steps for Reducing Callbacks And Building a Service Based Culture
Will DeMuth helps printer service organizations maximize service costs and reduce call backs through product placement, training, and advisory services. Will has 20+ years of product leadership experience and is part of the greatest operational team in the industry. His company Metrofuser has been honored with 20+ Leadership and Industry Awards.
In the printer service industry, there are 2 types of technicians: diagnostic technicians, and part swappers. Most service teams have realized that developing a group of technicians who can troubleshoot is essential for driving growth.
That’s why service leaders must do their part to create an environment where their technicians can operate like finely tuned machines who can diagnose the most common and probable symptoms and — in the process — reap rewards for the entire team.
By following these five crucial steps, you can reduce call backs and foster a successful diagnostic culture within your service team.
1) Technician Training
We can measure the cost of training, but we can’t measure the cost of untrained employees. Firefighters, soldiers, police officers and EMT’s spend most of their work time training.
Why? The fact is they can’t afford to make mistakes, they deal with life
In the printer service industry, there are 2 types of technicians: diagnostic technicians, and part swappers. Most service teams have realized that developing a group of technicians who can troubleshoot is essential for driving growth.
Part swapping will get you only so far. But being a successful technician ain’t easy. There are many variables that affect devices. Types of paper, toner, power and preventive service all impact the outcome and performance of a service organization.
By following these five crucial steps, you can reduce call backs and foster a successful diagnostic culture within your service team.
1) Technician Training
We can measure the cost of training, but we can’t measure the cost of untrained employees. Firefighters, soldiers, police officers and EMT’s spend most of their work time training.
Why? The fact is they can’t afford to make mistakes, they deal with life
and death, injuries, and emergencies so they practice, practice, practice. That allows them to quickly evaluate a situation, make a decision based on their training and get a planned positive result the first time. Repetition is the mother of learning, the father of action and that makes it the architect of achievement.
2) Source Quality Parts
There is nothing more frustrating to a technician than replacing a part and still having a problem, opening a box and seeing a broken part, or getting the wrong part and having to explain to a customer why they have to come back.
Parts should be 100% post production tested before you get them. Technicians should make it a habit to check parts BEFORE leaving to go to the customer. They should check with tech support if they are unsure of a part name or number.
3) Thorough Testing
Before starting and after repair completion, testing EVERY function of a machine allows the technician 2 things: First, by testing every function of the machine before starting he can point out to a customer something else that is wrong with a machine and the tech will not get blamed for breaking the part or causing the problem during the repair (the tech will also have an opportunity to up-sell the customer).
Second, by post testing he can check every function and show the customer that everything works correctly and answer any questions the customer may have be
fore leaving.
Helpful Resources
4) Educate The User
An overwhelming number of repairs are caused by customers improperly using a machine, for example running labels out of tray 2, 3 or 4 instead of the MP tray.
Taking the time to explain the positive reasons to follow the manufacturer’s recommended method for running labels (or whatever the cause of the problem is), helps the customer to keep from repeating mistakes.
5) Preparation
There is no substitute for preparation. There is a good reason the Boy Scout Motto is “Be Prepared”. Having a stock of top quality, high mortality parts with the tech at all times is essential. Techs having TekSuite on their smart phone or tablet for reference is vital.
2) Source Quality Parts
There is nothing more frustrating to a technician than replacing a part and still having a problem, opening a box and seeing a broken part, or getting the wrong part and having to explain to a customer why they have to come back.
Parts should be 100% post production tested before you get them. Technicians should make it a habit to check parts BEFORE leaving to go to the customer. They should check with tech support if they are unsure of a part name or number.
3) Thorough Testing
Before starting and after repair completion, testing EVERY function of a machine allows the technician 2 things: First, by testing every function of the machine before starting he can point out to a customer something else that is wrong with a machine and the tech will not get blamed for breaking the part or causing the problem during the repair (the tech will also have an opportunity to up-sell the customer).
Second, by post testing he can check every function and show the customer that everything works correctly and answer any questions the customer may have be
fore leaving.
Helpful Resources
- Paper Jam Solutions for Laserjet Printers
- Printer Service And Parts Glossary
- Simple Steps To Isolating Printer Image Defects And Free Printable Tools
- More Error Codes
4) Educate The User
An overwhelming number of repairs are caused by customers improperly using a machine, for example running labels out of tray 2, 3 or 4 instead of the MP tray.
Taking the time to explain the positive reasons to follow the manufacturer’s recommended method for running labels (or whatever the cause of the problem is), helps the customer to keep from repeating mistakes.
5) Preparation
There is no substitute for preparation. There is a good reason the Boy Scout Motto is “Be Prepared”. Having a stock of top quality, high mortality parts with the tech at all times is essential. Techs having TekSuite on their smart phone or tablet for reference is vital.
Prequalifying calls to the client, asking specific questions and having the client voluntarily perform minor testing helps to narrow the problem. Calling tech support prior to leaving for the repair if they are uncertain of any aspect of the customer complaint and during the repair helps the tech bring the correct part and solve problems in one call. Review the device history is possible.
6) Collaborative Diagnosis
Create an environment of open consultation. The medical profession practices this extensively. On the more challenging cases, doctors will often utilize a collaborative diagnosis approach. Reach out to colleagues or call the various technical support resources. Put your ego aside and bounce ideas off each other.
7) Log Results
Technicians should take notes or keep a log of failures & the solutions, especially on the more uncommon and unusual problems. Overtime, this knowledge base will reduce misdiagnosis and could become a powerful differentiator.
6) Collaborative Diagnosis
Create an environment of open consultation. The medical profession practices this extensively. On the more challenging cases, doctors will often utilize a collaborative diagnosis approach. Reach out to colleagues or call the various technical support resources. Put your ego aside and bounce ideas off each other.
7) Log Results
Technicians should take notes or keep a log of failures & the solutions, especially on the more uncommon and unusual problems. Overtime, this knowledge base will reduce misdiagnosis and could become a powerful differentiator.
Metrofuser is a leading global innovator, manufacturer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include hp printer parts, printers and printer repair training. Parts include hp printer parts such as printer fusers, printer maintenance kits and other hp printer replacement parts. The company's, customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
Tuesday, August 01, 2017
Metrofuser's Printer Repair Training Certification Now Backed By Digital credentials.
Metrofuser's Printer Repair Training Certification Now Backed By Digital credentials.
Elizabeth, NJ– August 1st, 2017 – Metrofuser, a leading global innovator, re-manufacturer and marketer of printer solutions announced the companies printer repair certification is now Backed By Digital credentials.
Certification Backed By Digital Credentials
Digital credentials / certification, also known as open badges, are the newest way for professionals to share their achievements and skills in the marketplace. You can share your credential on your email signature, LinkedIn profile, Facebook page, website, blog or other platform. Anyone who views it may click on it and be brought to a customized, individual verification page, which confirms who the credential was issued to, when it was issued, what was involved in earning it, and what it qualifies the earner to do.
When someone completes one of our printer service courses and meet the requirements they earn a Digital Credential, essentially a badge icon with our logo and the name of the course.
The secret sauce here is that each Credential has unique code embedded in it. Technicians and Support personal can place these Credentials on their email signatures, LinkedIn pages, blogs, websites, or Facebook pages. Anyone who clicks on it is brought to a secure Verification Page, which lists the person’s name, the date they earned it, what coursework they studied, and what it qualifies them to do.
The secret sauce here is that each Credential has unique code embedded in it. Technicians and Support personal can place these Credentials on their email signatures, LinkedIn pages, blogs, websites, or Facebook pages. Anyone who clicks on it is brought to a secure Verification Page, which lists the person’s name, the date they earned it, what coursework they studied, and what it qualifies them to do.
Benefits to the Credential Earner
For the person who earns the Credential, the benefits are obvious: just about anyone you come into digital contact with can learn a great deal about what skills you’ve mastered, with a single click. When that in-house executive sees the level of detail of a given course you’ve completed, they’ll know right away that what you do can’t be accomplished by a secretary
- Identity Verification ensures credibility and authenticity
- Shareability and Marketable- Share achievements on Facebook, LinkedIn, Onforce.com, Workmarket.com, Fieldnation.com, FieldSolutions.com and others.
- Evidence and testimonials substantiate achievement
- Highly accessible; anyone with access to the internet or a mobile device can earn and receive their credentials digitally.
- Secure and Authentic- Metrofuser's Digital Badges are created through a Yardstick’s T2 platform that utilize the best digital credentialing architecture in the industry and adheres to and is fully Mozilla OpenBadge compliant. When the Digital Badge is clicked on, it brings the user BACK to the issuing web site, displaying the authenticity of the badge for proper verification.
Benefits to the Companies that outsource service
For the employer, aside from instant verification, it gives them the ability to quickly see if the material mastered is the right match for their job opening, whether full time or freelance.
If you’re a service company looking to hire someone or subcontract work outside your service area, seeing that a candidate earned their credentials on a particular model tells you they covered high mortality parts, engine specific troubleshooting, maintenance, resets, and disassembly/reassembly and backed by the technical support department of a world class parts manufacturer.
If you’re a service company looking to hire someone or subcontract work outside your service area, seeing that a candidate earned their credentials on a particular model tells you they covered high mortality parts, engine specific troubleshooting, maintenance, resets, and disassembly/reassembly and backed by the technical support department of a world class parts manufacturer.
For a corporate recruiter looking for a HP technician that can add printers to a network, the HP Network Printer Communications
Upcoming Dates
Sept 11-15, 2017 Elizabeth, NJ
Oct 16-20 2017- - Santa Ana, CA
Dec 4-8, 2017 - Elizabeth, NJ
About Metrofuser
Metrofuser is a leading global innovator, manufacturer and marketer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include remanufactured laser printer parts, remanufactured printers and service training for HP, Lexmark and Canon brands. The company's customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
©2017 Metrofuser (USA)
Monday, February 15, 2016
Metrofuser Catalog
New Metrofuser Catalog Features Most Expansive Product Offering Ever
ROSELLE NJ, April 20th, 2015 printer parts and solution firm Metrofuser is pleased to announce the release of the latest edition of the company’s product catalog. The new catalog design showcases the various solutions Metrofuser offers, including the latest in tools and equipment, parts printer repair training, technical support, diagnostics and shop and technician solutions.
In 2003, METROFUSER started building a culture committed to exceeding the expectations of its customers. This catalog serves as a comprehensive overview of the company, culture, signature products and solution services.
To order your copy of the new product catalog, contact your Metrofuser account representative today. New dealers are welcome to download it at Metrofuser.com.Download Catalog
In 2003, METROFUSER started building a culture committed to exceeding the expectations of its customers. This catalog serves as a comprehensive overview of the company, culture, signature products and solution services.
To order your copy of the new product catalog, contact your Metrofuser account representative today. New dealers are welcome to download it at Metrofuser.com.Download Catalog
Metrofuser a leading global innovator, manufacturer and marketer of printer parts, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services include Metrofuser remanufactures laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. The company's customers include office equipment dealerships, online retailers, repair centers and MPS service providers nationwide. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com.
Tuesday, August 05, 2014
Metrofuser's Quality Management System Event Horizon Goes Live
Metrofuser's Quality Management System
Event Horizon Goes Live
ROSELLE NJ, August 4th, 2014 Laser printer services and solution firm, announced automation that promises to push the reliability of the company's remanufactured fusers and printers to greater levels.
The technology behind the dynamic interface is similar to what is used in the banking and financial industry and allows unparalleled visibility. The system records change events and graphically overlays the event on the warranty rates of the fusers and printers. This allows the company to track corrective actions and spot trends faster. The data is collected across all departments so changes to packaging, production processes and components can be better communicated and quantified.
The technology behind the dynamic interface is similar to what is used in the banking and financial industry and allows unparalleled visibility. The system records change events and graphically overlays the event on the warranty rates of the fusers and printers. This allows the company to track corrective actions and spot trends faster. The data is collected across all departments so changes to packaging, production processes and components can be better communicated and quantified.
"Critical introspection is a cornerstone to Metrofuser remanufacturing, this technology will allow greater insight." said Chief Operating Officer William DeMuth "Thousands of hours in research and development have gone into the implementation of the Event Horizon system and the last obstacles to its full capabilities were cleared this summer." said DeMuth "We are excited about unleashing its full potential."
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com.
Friday, June 27, 2014
Metrofuser Releases MpsClass Line of Laser Printers
Chosen for their noteworthy reliability and cost effectiveness
ROSELLE NJ, June 26th, Metrofuser, a leader in the printer parts service industry, has announced the release of a full line of Laser Printers chosen for effectiveness in manage print environments. The models selected for MpsClass are the best in their respected categories, color monochrome and multifunction. MpsClass Printers are typically one third the price of the newer equivalent and are 100% remanufactured. Each model undergoes a rigorous inspection and reconditioning process and are backed by an extensive warranty. Although the printers are not technically new, they demonstrate the closest thing to new standards available. Metrofuser offers MpsClass printers in all sizes and various capabilities each selected based on their note worthy;
Each MpsClass printer comes with scalable warranties that range from 6-18-24 months. Scalable warranties offer dealers full control over cost points, expenses and profitability. For a complete list of MpsClass printers visit metrofuser.com or call 888-387-3771.
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com.
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Wednesday, May 21, 2014
Paper Recommendations
Metrofuser Makes Paper Recommendations To Reduce Call Backs and Warranties
Printer Parts Provider Recommends ColorLok® and BLI Certification Paper For Reliable Office Printing. ROSELLE NJ, May 20th, Metrofuser, a leader in the printer parts service industry, has announced its recommendation for the ColorLok® and BLI Certified paper for use in Laser Printers and MFPs. Metrofuser’s testing department prints over 5 million copies on 2.5 million pages of paper per year. Over the last 11 years and in the process of repairing over 500,000 parts and printer devices, the company has seen the effects of both good and bad paper. Paper is increasingly a key contributor in poor printer performance and print quality but given little thought at the time of purchase and less thought when problems arise. Both ColorLok® and BLI Certified Paper provide clearly superior performance. Printers are more reliable and are able to maintain image quality over more pages when compared to abrasive, large-particle filler papers. In addition to experiencing significantly fewer paper jams and other errors, these papers leaves behind less dust and toner contaminants, which could potentially contribute to long-term printer reliability and image quality issues. Testing for these certifications involve running roughly one million sheets through dozens of different copiers, printers, fax machines, digital duplicators and multifunctional devices while assessing packaging quality, cut/edge attributes, image clarity and crease permanence, as well as numerous "runnability" metrics. The tests prove which papers are least likely to suffer from image quality or sheet-feed problems. Standards for MPS Providers Managed print services are an all-in-one solution for large fleets providing maintenance, toner and devices. Typically, however, the acquisition of paper is left to the customer. While MPS providers have the financial liability and performance accountability for uptime, they have little control or knowledge with regard to the quality of the paper. Paper certifications allow MPS providers to update contracts with specifications regarding standards. Certified papers are sold under various brands through retail, Internet, catalog, and contract stationers. Consumers can ask and look for the BLI or ColorLok® seal of approval on cartons and reams of imaging paper. One of the top manufactures funded a study shedding light on this growing problem. From the research, a paper titled “Laser Printer Performance and Reliability” was developed and is a great tool to educate end users. Links to this paper can be found below. Where to Buy
White Paper Briefing Useful tool to educate end-users
The Science Behind ColorLok Full Report About Metrofuser Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com. |
Friday, December 13, 2013
Metrofuser Commissions a Tonerless Printer
Metr
ROSELLE NJ, December 13th, 2013 Laser printer parts and solution firm, Metrofuser commissioned a HP printer cake to celebrate 10 Years in business and thank its employees for their dedication and hard work.
Metrofuser has provided quality service parts, whole unit printers and training to its customers in the office equipment industry since 2003.
The company marked the occasion at its holiday party with the creation of a full scale cake in the shape of a HP 4250 laser printer. The confection printer weighed in over 25 pounds, took 8 hours to construct and fed 50.
Read More
Tuesday, October 01, 2013
2 Million Pound Milestone
Metrofuser Reaches 2 Million Pound Milestone
Metrofuser’s Whole
Business Model is Based on Recycling and Reuse
Metrofuser reclaims, remanufactures then remarkets components from office imaging machines such as laser printers and copiers.
Metrofuser reclaims, remanufactures then remarkets components from office imaging machines such as laser printers and copiers.
Metrofuser
works with leasing companies, reclamation centers, original equipment
manufactures and municipalities to recycle assets and prevent electronic waste
from ending up in landfills.
The companies
R2 ready support programs recycle
through remanufacturing. Metrofuser
proactively collects end of life electronics and delivers these assets into a
comprehensive remanufacturing program, where they are rebuilt to a “like-new”
state and remarketed on whole or as sub assemblies.
Metrofuser carefully removes, disassembles,
cleans and ultimately remanufactures each component. Many of the parts
can be reintroduced back into the office ecosystem up to a half-dozen
times.
Highlights from
2012
- Last Year, Metrofuser remanufactured 58,000 mechanical and electronic parts, diverting 350,000 pounds of technology from ending up in landfills.
- Metrofuser recycled over 144,000 pounds of cardboard and paper. E-invoicing uses technology to reduce paper waste, while a companywide paper and cardboard recovery and recycling initiative has ensured that no recyclable paper products are thrown away.
- The company rebuilt and remarketed 29,000 pounds of laser printers.
- Metrofuser also recycled over 22,000 pounds of aluminum/steel last year and is seeking to make sure that every unusable piece of equipment that cannot be a part of the remanufacturing process is reused and repurposed outside of the Metrofuser offices.
- Metrofuser’s Green Packaging Program encourages customers to return cores using the original packaging and is often able to reuse molds several times before they are compressed to 10% of their mass footprint with full support of a nationwide return & recycle program from the packaging vendor.
If you would like more information about Metrofuser's technology recycling program contact us.
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for five consecutive years. For more information, visit http://www.metrofuser.com.
Urban Economic
Enterprise
“We are elated that we not only met
our goals,” said Will DeMuth, Co-President, “but we have far
exceeded it,
contributing to a cleaner environment, establishing ourselves as an
environmentally responsible corporate citizen, and continuing to raise
the bar to increase responsibility industry-wide.“
About Metrofuser
Thursday, April 18, 2013
HP M4555 Fusers to Lineup
April 18th, 2013--Roselle NJ— Laser printer parts manufacturer Metrofuser (www.metrofuser.com) has introduced remanufactured fusers for HP M4555 multi function printers. The availability of these fusers will help reduce costs and increase profitability for the company’s nationwide customer base.
Metrofuser provides two options to acquire these remanufactured fusers - by economical repair and return or by convenient advance exchange service. Metrofuser stocks the M4555 series fusers, part number RM1-7395, and they are ready for same day shipping.
Metrofuser's remanufactured fusers for HP Printers offer brilliant crisp black and white output and guaranteed against all image defects.
“Reliable parts solutions are in high demand with the advent of more feature-rich printers in the marketplace," stated Will DeMuth, Chief Operating Officer, "Our customers require the most precise imaging technology in this demanding market and our R&D team has devised a solution for the M4555 series fuser,” adding that, "Our fusers hold up to the most demanding conditions offering unequaled durability - these fusers work flawlessly with OEM and compatible toners."
The introduction of these HP fusers to Metrofuser’s product line represents a continued commitment to invest in R&D. DeMuth reiterates "Metrofuser's priority is to develop best-in-class repair and remanufacturing procedures along with rigid performance testing that enables us to deliver replacement parts that are unequaled in reliability and quality."
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. Metrofuser has been named to Inc. Magazine’s fastest growing companies for three consecutive years. For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1 Ext 107
Friday, March 22, 2013
Metrofuser Opens Printer Collection Center in NJ
ROSELLE NJ, March 15th, 2013 Laser printer services and solution firm, Metrofuser, is proud to announce the opening of a printer/part core collection center in New Jersey.
The 3500 square foot center will be located 257 Cox Street, Roselle NJ and will be the collection point for its US operations.
The new center will be capable of processing a variety of shipments from the tractor trailer load to small parcel collection of HP and Lexmark printers, parts including;
Fusers
Formatters
Transfer Belts/Kits
JetDirects
PIUs
Printers
Paper Trays
Recycling through Remanufacturing
Unlike other collection programs Metrofuser's program depends more on rebuilding and reclamation providing a new service life and less on processing or disposal. Metrofuser assumes the responsibility and cost of recycling to keep containers of parts from going into landfills while compensating the participants.
Variety of Compensation programs
Store Credit
Direct Payment
Charitable Donation
Core Bank
Urban Economic Enterprise
Metrofuser’s technology center is headquartered within Roselle, New Jersey. Through commerce, the company, its vendors and customers make a direct impact into one of the fastest recovering communities in the state.
Contact William DeMuth to discuss recycling options and strategic partnerships. For more information, visit www.metrofuser.com or call 888-FUSERS-1
About Metrofuser
For 10 years Metrofuser has remanufactured laser printer parts, printers and offered service training for HP, Lexmark and Canon brands. Multi point distribution allow delivery of their products in 1-2 day ground to 80% of the metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
The 3500 square foot center will be located 257 Cox Street, Roselle NJ and will be the collection point for its US operations.
The new center will be capable of processing a variety of shipments from the tractor trailer load to small parcel collection of HP and Lexmark printers, parts including;
Fusers
Formatters
Transfer Belts/Kits
JetDirects
PIUs
Printers
Paper Trays
Recycling through Remanufacturing
Unlike other collection programs Metrofuser's program depends more on rebuilding and reclamation providing a new service life and less on processing or disposal. Metrofuser assumes the responsibility and cost of recycling to keep containers of parts from going into landfills while compensating the participants.
Variety of Compensation programs
Store Credit
Direct Payment
Charitable Donation
Core Bank
Urban Economic Enterprise
Metrofuser’s technology center is headquartered within Roselle, New Jersey. Through commerce, the company, its vendors and customers make a direct impact into one of the fastest recovering communities in the state.
Contact William DeMuth to discuss recycling options and strategic partnerships. For more information, visit www.metrofuser.com or call 888-FUSERS-1
About Metrofuser
For 10 years Metrofuser has remanufactured laser printer parts, printers and offered service training for HP, Lexmark and Canon brands. Multi point distribution allow delivery of their products in 1-2 day ground to 80% of the metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
Monday, March 04, 2013
Metrofuser Upgrades its Printer Packaging Program
ROSELLE NJ, 2013 printer parts provider, Metrofuser (www.metrofuser.com) announced the implementation of custom molds for 42XX Class printers.
This latest investment in packaging technology will provide professional presentation and superior protection. The 4 point mold system is CNC engineered forming to the laser printer utilizing Sealed Air's Instaflex Polyurethane. The mold design is proprietary and offers maximum amount of support with the minimum amount of material contact. The laser printers utilizing this packaging will be 4200, 4250, 4240, 4300 and 4350. Passed rigorous drop and handling testing in a ISTA lab.
Metrofuser began remanufacturing HP laser printers and multi-function devices in 2010. It is a division of the company that has seen rapid expansion, especially as managed print services (MPS) has taken hold and dealers look to find the most cost-effective, reliable printers to deploy.
The company publishes a guide “The Best Office Printers for 2013” which reveals the lowest cost of acquisition and ownership within the business community
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
ROSELLE NJ, 2013 printer parts provider, Metrofuser (www.metrofuser.com) announced the implementation of custom molds for 42XX Class printers.
This latest investment in packaging technology will provide professional presentation and superior protection. The 4 point mold system is CNC engineered forming to the laser printer utilizing Sealed Air's Instaflex Polyurethane. The mold design is proprietary and offers maximum amount of support with the minimum amount of material contact. The laser printers utilizing this packaging will be 4200, 4250, 4240, 4300 and 4350. Passed rigorous drop and handling testing in a ISTA lab.
Metrofuser began remanufacturing HP laser printers and multi-function devices in 2010. It is a division of the company that has seen rapid expansion, especially as managed print services (MPS) has taken hold and dealers look to find the most cost-effective, reliable printers to deploy.
The company publishes a guide “The Best Office Printers for 2013” which reveals the lowest cost of acquisition and ownership within the business community
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
Wednesday, February 06, 2013
Printer Service Training Courses Dates in California and New Jersey Set
Metrofuser Announces ServicePlus Training & Certification Courses Dates
Roselle NJ - February 10th, 2013 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced training dates for the repair/service of HP laser printers in March and April. These courses will count toward our factory certification training and will be held in Metrofuser training centers. More info
Seating is limited to 8 students so reserve your spot today!
Mon HP 4200/4300/4250/4350 Laser Printers
Tues NEW HP Network Printer Communications Details
Wed HP 4600/4650/5500 Laser Printers
Thur HP 9000/9050 Laser Printers
Fri HP 4014/4015/4515/M601/M602/M603 Laser Printers Details
April 8-12
Santa Ana, California Minutes from Disneyland
May 6-10
Roselle, New Jersey Minutes from NYC
Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, troubleshoot it, integrate it, migrate it, and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.
Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive skills needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors. More info
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
http://www.metrofuser.com/newsroom/2013/Training.htm
Metrofuser Announces ServicePlus Training & Certification Courses Dates
Roselle NJ - February 10th, 2013 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced training dates for the repair/service of HP laser printers in March and April. These courses will count toward our factory certification training and will be held in Metrofuser training centers. More info
Seating is limited to 8 students so reserve your spot today!
Mon HP 4200/4300/4250/4350 Laser Printers
Tues NEW HP Network Printer Communications Details
Wed HP 4600/4650/5500 Laser Printers
Thur HP 9000/9050 Laser Printers
Fri HP 4014/4015/4515/M601/M602/M603 Laser Printers Details
April 8-12
Santa Ana, California Minutes from Disneyland
May 6-10
Roselle, New Jersey Minutes from NYC
Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, troubleshoot it, integrate it, migrate it, and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.
Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive skills needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors. More info
Who Should Attend?
· Entry-level technicians
· Help desk personnel
· Government technicians
· Repair / call center personnel
· Hardware manufacturer technicians
· Copier technicians
· Sales/Customer service personnel
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years. For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
http://www.metrofuser.com/newsroom/2013/Training.htm
Friday, February 01, 2013
Metrofuser Welcomes Veteran Inventory Specialist Troy Moreno
ROSELLE NJ, February 1st, 2013 Laser printer services and solution firm, Metrofuser, is proud to announce the addition of their latest team member, Veteran Inventory Specialist, Troy Moreno.
Troy is assigned to manage the accuracy and organization of laser printer service parts inventory such as refurbished fusers, maintenance kits, as well as Genuine (HP) Hewlett Packard printer parts.
Troy has 24 years in inventory management with companies like Best Buy, Compusa and RGIS and holds a degree in business accounting. As Troy integrates his experience with Metrofuser's, he will play a vital role in the success of the company." said Gary Klein, Director of Logistics.
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
For more information, visit http://www.metrofuser.com, or call 888-FUSERS-1
Read Article
Tuesday, January 08, 2013
Metrofuser Welcomes Quality Control Veteran Yefersson Ramirez
ROSELLE NJ, January 8th , 2013 printer parts provider, Metrofuser (www.metrofuser.com) ,is proud to announce the addition of their latest team member, veteran quality control specialist, Yefersson Ramirez.
Yefersson has 10 years in QC/QA of fusers / fusing assemblies and his experience runs from electro mechanical testing to product review.
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
For more information, visit http://www.metrofuser.com
ROSELLE NJ, January 8th , 2013 printer parts provider, Metrofuser (www.metrofuser.com) ,is proud to announce the addition of their latest team member, veteran quality control specialist, Yefersson Ramirez.
Yefersson has 10 years in QC/QA of fusers / fusing assemblies and his experience runs from electro mechanical testing to product review.
"There are a handful of professionals in the country with his skill sets in xerographic component inspection," said Will DeMuth "we are lucky to have him join us. As Yefersson integrates his experience with Metrofuser's, he will play a vital role in the success of the company."
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
For more information, visit http://www.metrofuser.com
Monday, January 07, 2013
Metrofuser Introduces HP Network Printer Communications Training Class
Roselle NJ - December 16th, 2012 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the addition of a new class focusing on the communication issues and errors associated with Hewlett Packard LaserJet series printer models. This class is the latest addition to an ever-expanding curriculum of training for service professionals. More info
"Since 23% of all IT Help Desk Calls are printer or copier-related and the bulk of those are printer communication issues," said Will DeMuth, Metrofuser’s COO), "this class is essential for anyone in the business of supporting or repairing HP laser printers."
The class will cover a wide range of relevant material for field technicians including driver and firmware installation procedures, NVRAM resets, flash and memory installation, common error code resolutions and TCP/IP network configurations. Students will learn the theory of the systems interface and then work hands-on to configure and install printers and troubleshoot common issues.
“The class is structured in an open, student-friendly format,” said Metrofuser’s Eric Katz, “so that all students will feel comfortable and have their needs met. From entry-level or copier technicians looking to expand their knowledge to Help Desk or Call Center or government service professionals working with managed print services, everyone will come away with a better understanding of how laser printers work in a network environment.”
The goals of the class include:
Understanding the function of the system interface and its configuration.
Performing and understanding control panel operations, including service modes, test pages, firmware updates, and reset procedures.
Understanding and properly correcting error codes associated with the formatter system, TCP/IP
Configuration, driver installations, and firmware update procedures.
Metrofuser offers week-long training classes ten times a year at either one of its two facilities in Roselle, NJ or Santa Ana, CA. It plans to add the Network Printer Communications class to these training blocks, but will continue to offer custom training onsite or offsite to anyone who is interested. The next week of training in California is scheduled for January and another week of training will take place February in New Jersey.
Roselle NJ - December 16th, 2012 -Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced the addition of a new class focusing on the communication issues and errors associated with Hewlett Packard LaserJet series printer models. This class is the latest addition to an ever-expanding curriculum of training for service professionals. More info
"Since 23% of all IT Help Desk Calls are printer or copier-related and the bulk of those are printer communication issues," said Will DeMuth, Metrofuser’s COO), "this class is essential for anyone in the business of supporting or repairing HP laser printers."
The class will cover a wide range of relevant material for field technicians including driver and firmware installation procedures, NVRAM resets, flash and memory installation, common error code resolutions and TCP/IP network configurations. Students will learn the theory of the systems interface and then work hands-on to configure and install printers and troubleshoot common issues.
“The class is structured in an open, student-friendly format,” said Metrofuser’s Eric Katz, “so that all students will feel comfortable and have their needs met. From entry-level or copier technicians looking to expand their knowledge to Help Desk or Call Center or government service professionals working with managed print services, everyone will come away with a better understanding of how laser printers work in a network environment.”
The goals of the class include:
Understanding the function of the system interface and its configuration.
Performing and understanding control panel operations, including service modes, test pages, firmware updates, and reset procedures.
Understanding and properly correcting error codes associated with the formatter system, TCP/IP
Configuration, driver installations, and firmware update procedures.
Metrofuser offers week-long training classes ten times a year at either one of its two facilities in Roselle, NJ or Santa Ana, CA. It plans to add the Network Printer Communications class to these training blocks, but will continue to offer custom training onsite or offsite to anyone who is interested. The next week of training in California is scheduled for January and another week of training will take place February in New Jersey.
Sunday, January 06, 2013
Metrofuser Marks 10th Anniversary Of Company Founding
10 Year
Celebration
2003-2013
ROSELLE NJ, January 15th , 2013 -- January 2013 marks the beginning of the tenth calendar year that Metrofuser has provided quality service parts, whole unit printers and training to its customers in the office equipment industry.
In 2003, Metrofuser opened its doors as a remanufacturer and distributor of printer parts for Hewlett Packard laser printers. Over the years, the company has expanded its product portfolio to include Lexmark printer parts and it continues to offer increasingly more remanufactured, environmentally friendly alternatives for parts on the top monochrome, color and multifunction printers in the imaging supplies industry.
The company has evolved considerably over the past ten years, adapting quickly but thoughtfully to meet the needs of its customer base. The company opened up a California distribution facility in 2006 because, as Metrofuser’s CFO Eric Katz noted, “many of our customers are in the service business and cannot afford to wait two or three days for replacement parts to arrive.” Metrofuser has worked with regional and national carriers to expand its range of next-day ground coverage while keeping freight costs manageable.
Metrofuser also began remanufacturing HP laser printers and multi-function devices in 2010. It is a division of the company that has seen rapid expansion, especially as managed print services (MPS) has taken hold and dealers look to find the most cost-effective, reliable printers to deploy. Years of experience in developing proprietary products that solve the industry’s complex problems have positioned Metrofuser as an industry leader that adapts to meet the needs of its clientele and is first-to-market with product offerings and unique solutions.
Metrofuser has continued to grow year after year, despite an uncertain and often difficult economic climate. “The two most important forces in our rapid development,” said Demuth, “have been a superior team of professionals who care about keeping our customers happy and a maniacal obsession with improving and perfecting our quality. Many of our employees have been here for years, enabling us to create a core group of experienced technicians and managers whose dedication has allowed us to evolve and advance.”
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
10 Year
Celebration
2003-2013
ROSELLE NJ, January 15th , 2013 -- January 2013 marks the beginning of the tenth calendar year that Metrofuser has provided quality service parts, whole unit printers and training to its customers in the office equipment industry.
In 2003, Metrofuser opened its doors as a remanufacturer and distributor of printer parts for Hewlett Packard laser printers. Over the years, the company has expanded its product portfolio to include Lexmark printer parts and it continues to offer increasingly more remanufactured, environmentally friendly alternatives for parts on the top monochrome, color and multifunction printers in the imaging supplies industry.
The company has evolved considerably over the past ten years, adapting quickly but thoughtfully to meet the needs of its customer base. The company opened up a California distribution facility in 2006 because, as Metrofuser’s CFO Eric Katz noted, “many of our customers are in the service business and cannot afford to wait two or three days for replacement parts to arrive.” Metrofuser has worked with regional and national carriers to expand its range of next-day ground coverage while keeping freight costs manageable.
In 2008, Metrofuser started to offer printer repair training classes. “It was an ideal way for us to support our current customers,” said Will DeMuth, Metrofuser’s Chief Operating Officer, “as well as expose our brand to new prospective customers. For growing service providers or copier dealers looking to increase their product base, our offering of weeklong repair and theory classes has been an essential tool in their expansion.”
Metrofuser also began remanufacturing HP laser printers and multi-function devices in 2010. It is a division of the company that has seen rapid expansion, especially as managed print services (MPS) has taken hold and dealers look to find the most cost-effective, reliable printers to deploy. Years of experience in developing proprietary products that solve the industry’s complex problems have positioned Metrofuser as an industry leader that adapts to meet the needs of its clientele and is first-to-market with product offerings and unique solutions.
Metrofuser has continued to grow year after year, despite an uncertain and often difficult economic climate. “The two most important forces in our rapid development,” said Demuth, “have been a superior team of professionals who care about keeping our customers happy and a maniacal obsession with improving and perfecting our quality. Many of our employees have been here for years, enabling us to create a core group of experienced technicians and managers whose dedication has allowed us to evolve and advance.”
“In the end,” said Katz, “we look at our relationship with the customer as a partnership. When we make great parts and printers, when we provide them with training and the tools for them to excel, that is when and how we are able to grow and develop as a company.”He added, “We are proud of the company that we’ve built and even more grateful to our customers, partners and employees for the last ten years of service and support. We look forward to even better things in the future.”
About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon brands. Multi point distribution and same day shipping allows delivery of their products in 1-2 day ground to 80% of the largest metropolitan areas. Metrofuser has been named to Inc. Magazine’s fastest growing companies five consecutive years.
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