Monday, May 17, 2010

Printer Service Training & Certification Courses Dates in California and New Jersey Set

http://www.metrofuser.com/newsroom/2010/Printer_Service_Training_June_July_2010.htm

Printer Service Training & Certification Courses Dates in California and New Jersey Set
Metrofuser Announces ServicePlus Training & Certification Courses Dates



Roselle NJ - May 1st, 2010 Laser printer parts manufacturer Metrofuser (www.metrofuser.com) announced training dates for the repair/service of HP laser printers in June and July. Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. These courses will count toward our factory certification training and will be held in Metrofuser training centers. More info



June 21-25 Roselle NJ

21st Color Laser Theory and Troubleshooting

22nd HP Color LaserJet 4600/4650/5500

23rd HP Color LaserJet 4200/4240/4250/4300/4350

24th HP LaserJet 9000/9050

25th HP LaserJet 4014/4015



July 12-16 Santa Ana CA

12th Color Laser theory and troubleshooting

13th HP Color LaserJet 4600/4650/5500 Printer

14th HP LaserJet 4200/4300/4250/4350 Printer

15th HP LaserJet 9000/9050 Printer

16th HP LaserJet 4014/4015 Printer



Metrofuser's ServicePlus Training is a compilation of collaborative disciplines, parts theory, service management and general printer repair. Our classes provide students with hands-on, real-life scenarios challenging them to repair everything possible for each technology element with their own hands. Students break it, fix it, troubleshoot it, integrate it, migrate it, and deploy it. That’s what makes Metrofuser's ServicePlus Training better than others.



Metrofuser's ServicePlus Training will provide technicians with all of the comprehensive skills needed by a novice and will prove to be more than sufficient for the industry expert looking to get certified. This includes one of the only suites of courses covering the management side of the field service industry. This integration between the parts and service industries has allowed us to author training so comprehensive it is backed by three types of certifications: Certified Imaging Specialist, Independent Service Professional, and Service Management Professional. These certifications provide a competitive edge by elevating the expertise of your team above and beyond that of your competitors. More info



Who Should Attend?



· Entry-level technicians

· Help desk personnel

· Government technicians

· Repair / call center personnel

· Hardware manufacturer technicians

· Copier technicians

· Sales/Customer service personnel



About Metrofuser
Metrofuser remanufactures and distributes printer parts for HP and Lexmark laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http://www.metrofuser.com, or call 888-Fusers-1 Ext 107

Manage Print Industry Association Nominates Metrofuser as a Infrastructure Logistical Provider

http://www.metrofuser.com/newsroom/2010/MPS_award.htm

Metrofuser Selected in Manage Print Awards as Logistical Provider to MPS Industry.
Manage Print Industry Association Nominates Metrofuser as a Infrastructure Logistical Provider

Laser printer parts manufacturer Metrofuser (www.metrofuser.com) was awarded a 2010 Managed Print Services Leadership Award last week by the Managed Print Services Association (MPSA). Metrofuser received second place honors as a top Infrastructure Logistical Provider and was presented the award during the 2010 North American MPS Conference in San Antonio, TX.

The MPSA used a balanced scorecard methodology based on core abilities, best practices and business benefits, giving the nod to Metrofuser in a highly competitive process.

"We are honored that the MPSA recognized our StockWorksMPS solution and other MPS support programs with this award," said Dennis Fotopoulos, Director of Strategic Business Development for Metrofuser.. He added, "We've worked hard to develop software-independent solutions that empowers our customers to be competitive across the growing MPS landscape no matter which MPS software or strategy they deploy."
According to Jim Fitzpatrick, President of the MPSA, "Metrofuser resolved one of the biggest problems that faces MPS Service dealers, which is how to stock and maintain parts for all of these units and still maintain a pofit margin with uncertain usage?"

The challenge is to have enough service parts available immediately to ensure quick service and break-fix response, but the inventory cost can be prohibitive.

Fitzpatrick added that, "Metrofuser applied some really out-of-the-box thinking, and developed a parts consignment
"pay as you go" model, outside of their other MPS offerings. The MPSA believes that with these solutions, Metrofuser shows true leadership in our industry. "

The MPSA said the high level of participation and competitiveness between companies showed the strength of the industry. The awards saw 53 companies from 12 countries competing in five categories.

About Metrofuser
Metrofuser remanufactures and distributes laser printer parts, remanufactured printers and offers service training for HP, Lexmark and Canon laser printers. The company offers a broad array of laser printer products from its Eastern and Western distribution hubs including fusers, maintenance kits, boards, and paper handling assemblies. For more information, visit http:/www.metrofuser.com, or call 888-Fusers-1 Ext 107.